Privacy Policy

DATA RESPONSABILITY

We take your privacy seriously Macarons Design* processes personal data and has therefore adopted this privacy policy, which tells you how we process your data.

The legal entity responsible for processing your personal data is:
Macarons Design I/S Klosterstræde 2B, 2.

DK-5700 Svendborg

CVR: 42110825

If you have any questions, you can always contact us at phone number: +45 40 21 23 65

PROCESSING OF PERSONAL DATA

We use this type of data

We process data about our customers and suppliers in connection with our cooperation in providing marketing, design, and advertising services. The data we process includes:

General contact information, company, company number (CVR number in Denmark), name, address, phone number and email address, customer number, order history, and payment information.

As a general rule, we do not process sensitive personal data.
We collect and store personal data for specific purposes.
We collect and store data on our customers for the purpose of selling and marketing Macarons design's* marketing services, design services and advertising services.

We collect and store data on our suppliers and partners for the purpose of procuring services.

We only process data that is relevant and adequate for the purposes defined above. We do not use more data than we need for the specific purpose.

We only process personal data that is necessary

We only collect, process, and store personal data that is necessary to fulfill our stated purposes. In addition, it may be determined by law what type of data is necessary to collect and retain for our business operations. The type and amount of personal data we process may also be necessary to perform a contract or other legal obligation.

We check and update your personal data

We check that the personal data we process about you is not inaccurate or misleading. We also make sure to update your personal data regularly, via our ongoing contact.

As our service depends on your data being accurate and up to date, we ask you to inform us of any relevant changes to your data. You can use the contact details above to notify us of your changes.

We delete your personal data when it is no longer necessary

We delete your personal data when it is no longer necessary for the purpose for which we collected, processed and stored your data.

We do not disclose personal data without permission

We only disclose personal data to partners and stakeholders if we have a legal basis for doing so. This may be because we are legally obliged to disclose personal data, for example, as part of a report to an authority.
If the disclosure is for marketing purposes, we will obtain your consent and inform you of what your data will be used for. You can object to this form of disclosure at any time, and you can also opt out of marketing inquiries in the CPR register.

We do not share personal data with actors outside the EU/EEA, and we do not share personal data with actors in countries outside the EU/EEA.

SECURITY

We protect personal data and have internal rules on information security. We have adopted internal rules on information security, which contain instructions and measures to protect personal data against destruction, loss, or alteration, against unauthorized disclosure, and against unauthorised access or disclosure.

To avoid data loss, we continuously back up our data sets. We also protect the confidentiality and authenticity of your data through encryption.

In the event of a security breach that results in a high risk to you of discrimination, ID theft, financial loss, loss of reputation, or other material inconvenience, we will notify you of the security breach as soon as possible.

USE OF COOKIES

Macarons Design* uses cookies to ensure that we can provide you with the best possible experience on our website. Cookies on this website are primarily used to measure traffic and optimize the content of the site. If you continue to click on the page, you accept our use of all cookies.

YOUR RIGHTS

You have the right to access your personal data

You have the right at any time to know what data we process about you, where it comes from, and what we use it for. You can also find out how long we keep your personal data and who receives data about you, to the extent that we transfer data in Denmark and abroad.

If you request it, we can inform you about the data we process about you. However, access may be restricted for privacy reasons, trade secrets, and intellectual property rights.

You can exercise your rights by contacting us. You can find our contact details at the top.

You have the right to have inaccurate personal data corrected or deleted.

If you believe that the personal data we process about you is inaccurate, you have the right to have it corrected. You should contact us and inform us of the nature of the inaccuracies and how they can be corrected.

You can exercise your rights by contacting us. You can find our contact details at the top.

You have the right to have inaccurate personal data corrected or deleted.

In some cases, we will have an obligation to delete your personal data. This applies, for example, if you withdraw your consent. If you believe that your data is no longer necessary for the purpose for which we collected it, you can ask for it to be deleted. You can also contact us if you believe that your personal data is being processed in breach of the law or other legal obligations.

When you contact us with a request to correct or delete your personal data, we will check whether the conditions are met and, if so, carry out the correction or deletion as soon as possible.

You have the right to object to our processing of your personal data.

You have the right to object to our processing of your personal data. You may also object to our disclosure of your data for marketing purposes. You can use the contact details at the top to send an objection. If your objection is justified, we will ensure that we cease processing your personal data.

You have the right to move your data

You have the right to receive the personal data you have made available to us and those we have collected about you from other actors on the basis of your consent. If we process data about you as part of a contract to which you are a party, you can also have your data sent to you. You also have the right to transfer this personal data to another service provider.

If you wish to exercise your right to move your data [data portability], you will receive your personal data from us in a commonly used format.

If you wish to access your data, have it corrected or deleted, or object to our processing of your data, we will investigate whether this is possible and respond to your request as soon as possible and no later than one month after we receive your request

PAYMENT METHODS

Credit / Debit Cards

Stripe

mobilepay

PAYPAL

Offline Payments

FAQ'S

What services does Macarons Design offer?

We specialize in web design, video production, SEO, and other digital marketing solutions to elevate your online presence.
When did you launch the company?

We launched Macarons Design this year and are excited to bring our expertise and innovative strategies to the market.
Why should I choose Macarons Design over other agencies?

At Macarons Design, we're not just another agency; we're your powerhouse ally in the online realm. Combining industry expertise with innovative SEO strategies, we're dedicated to understanding and elevating your brand. Our team crafts advanced web design, video production, and other tailored solutions aimed at enhancing your online visibility, generating more leads, and fostering business growth. Partner with us for tangible results and a strategic edge.
Why the name Macarons Design?

We believe in creating designs that are as unforgettable as the first bite of a macaron. Our designs are crafted to resonate with audiences, leaving a lasting and tasty impression. Our designs strike the right balance between aesthetics and functionality. The concept behind our sugary name is to deliver designs that cater to your needs, enticing potential clients with appealing visuals that they can't resist, much like the allure of a macaron and the french culture.
How do I get started with Macarons Design?

Simply click on the "Contact" button on our website or give us a call! We also offer a free initial consultation to discuss your needs and how we can assist by clicking on the button "Book a free session".
Do you offer any guarantees on your services?

While we don’t offer specific guarantees, our portfolio and testimonials speak to the quality and effectiveness of our work.
How do you price your services?

Pricing varies based on the service and project complexity. Check our service sections for tiered pricing options or contact us for a custom quote.
How does your tiered pricing work?

Our tiered pricing system is designed to offer flexibility and cater to a range of client needs and budgets. Here's a breakdown: 1. Basic Tier: Ideal for startups or businesses on a tight budget, this tier provides essential services to get you started on your online journey. It offers fundamental features that can establish your online presence. 2. Intermediate Tier: Aimed at growing businesses or those looking to expand their reach, the intermediate package offers a broader set of tools and services. It strikes a balance between cost and advanced features, offering more value and capabilities than the basic tier. 3. Premium Tier: This is our top-of-the-line package, intended for businesses seeking a comprehensive online strategy and execution. It includes our most advanced tools, features, and dedicated support. If you're aiming for a dominant online presence and want the best we have to offer, this is the tier for you. Each tier is designed with precise strategic planning, ensuring you get the best results, relevant to the investment you choose to make with us. For a detailed, customized quote, and to understand which tier aligns best with your business goals, kindly reach out to our team. We're here to illuminate the path towards your enhanced online visibility and conversion success.
Why those names for the pricing tiers?

We've thoughtfully named our pricing tiers to reflect the level of dedication, exclusivity, and comprehensiveness of our services: Basic Delight: Just as you'd savor a delicate treat at a royal Versailles banquet, this tier offers a delightful taste of our services. It's perfect for those who wish to sample our expertise and gain an essential online boost. Standard Elegance: Representing the standard reservation at a Versailles feast, this tier ensures you have a significant, elegant presence online. Just as most guests enjoy the full cake and dinner at the royal banquet, our clients typically opt for this comprehensive package to meet all their business needs. Premium Grandeur: Reserved for those seeking an elite experience, akin to booking the entire suite at Versailles. This tier ensures dominance and leadership in your field. Much like the crème de la crème guests who have a grand feast and spectacular fireworks display, Premium Grandeur offers top-tier, expansive solutions for those aiming for nothing but the best. Each tier is designed with your unique requirements in mind, ensuring you receive services that perfectly align with your brand's aspirations and goals.
Can I see examples of your past work?

Absolutely! Our portfolio page showcases a range of projects we've completed for various clients.😉
How long does a typical project take?

Basic Delight Tier: Suited for swift turnarounds, projects in this tier are generally completed within a few days, perfect for businesses eager to kickstart their online presence quickly. Standard Elegance Tier: These projects require a more in-depth approach and can vary in completion time based on their complexity. Generally, they might take longer than the basic tier but ensure a comprehensive enhancement of your online profile. Premium Grandeur Tier: Being our most detailed offering, these projects demand meticulous attention and multiple review passes. Depending on the nature and complexity, especially for web services, completion can range from a week to a month. It's worth noting that completion times can fluctuate based on our current project load and the specific requirements of each project. However, we always strive to meet your deadlines while ensuring the highest standard of work.
Do you offer ongoing support after a project is completed?

Yes, we believe in building long-term relationships with our clients. We offer ongoing support and maintenance services post-project completion.
I have a tight budget. Can you work with it?

We strive to provide solutions that cater to various budget ranges. Let’s discuss your needs, and we’ll do our best to work out a plan that aligns with your budget.

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